Mediation between partners

When conversation over coffee stops working

Most conflicts we solve in the office at 28 Towarowa St start the same way. Partners stop trusting each other, and every attempt to divide profits ends in an argument. Numbers have no emotions, so we start with them. In 2024, we conducted 37 such proceedings, 31 of which ended with a signed settlement in less than 19 days. We don't look for someone to blame, as that only wastes the company's time and money. We focus on how to divide the office, the database of 147 clients, or the fleet of 8 delivery trucks without stopping the whole team's work.

Concrete plan to break the impasse

Our process usually closes in 4 meetings. At the first, which lasts exactly 90 minutes, we write a list of disputed points – from the division of computer equipment to the right to use the logo. Business must keep running, so we set rules that allow the company to earn during the mediation. To be honest, the first 42 minutes of the meeting are usually the hardest, when emotions still prevail. Then we move to an Excel sheet where every asset component has a real market value assigned. Clean table, clean account – that is our principle for every arrangement.

Documents ready for signature

We don't leave clients with loose notes. The result of our conversations is a precise protocol of discrepancies and a draft settlement. This document is prepared so that a local notary in Warsaw can rewrite it into an act in 1 business day. We work with law firms that verify the provisions for tax purposes, which saved the assets of 14 of our clients in the last quarter. Without burning bridges – we try to make it possible for former partners to shake hands without shame at industry trade fairs after the separation.

Why give it to a third party?

Partners themselves often go in circles because they return to mistakes from 3 years ago. We enter the company as a neutral entity that has no interest in who wins. Our team consists of 4 specialists who have been dealing only with partner settlements for 7 years. Our average response time to an inquiry is 3.5 hours, because we know that in a conflict every day of uncertainty costs. Since 2017, we have helped 124 companies avoid costly court cases that can drag on for 48 months.

P.S. If one of the partners categorically refuses to enter the room, we have proven methods for starting conversations in remote mode, which worked in 9 out of 10 cases last year.

Rules we stick to at the meeting

• No personal attacks – we talk about figures and facts.
• Full confidentiality – what happens in the room on Towarowa stays between us.
• Concrete time – sessions last no longer than 120 minutes to maintain clarity of mind.
• Final at the notary – every settlement must be legally binding.

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